At St Cuthbert’s Hospice we are committed to providing an excellent service to patients, their carers, our donors and our supporters.
When we do not meet their expectations, we want to know so that we can make amends, if possible, and improve what we do.
Making a Complaint
Information on how to make a complaint can be found on the button below.
How we handle Complaints
To find out how St Cuthbert’s Hospice handles complaints click below.
Complaint forms are also available to download.
Written complaints form
Verbal complaints form
Should you wish to contact the Care Quality Commission (CQC) to give feedback you can do so via this link: https://www.cqc.org.uk/give-feedback-on-care