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On Friday 1st September 2023 the Office for National Statistics (ONS) distributed a VOICES survey.

VOICES stands for the Views Of Informal Carers – Evaluation of Services.

This is a survey taking place across County Durham to seek the views of people who have recently registered a death to ask about their experience of end-of-life care.

The survey will help us to improve palliative and end of life care services.

It being carried out by ONS in order to guarantee the anonymity and confidentiality of people who respond.

The survey has been sent directly to people who have registered death within a specific time frame. If you have received a copy of the survey we would be grateful if you could complete it to help us to improve services.

For any queries / feedback relating to the survey please contact:

ONS Survey Enquiry Line (0800 085 7376)

ONS Email

The Office for National Statistics

Segensworth Road, Titchfield, Fareham PO15 5RR

Freephone: 0800 085 7376

NGT Service: (18001) 0800 085 7376

For anyone in receipt of the survey that would like to receive any emotional support please contact:

Cruse Bereavement Support

Home – Cruse Bereavement Support

0808 808 1677

The survey will be live until the 13th October 2023.


Updated 04/09/23

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