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Volunteers are the "heart and soul" of St Cuthbert's Hospice. They help make the relaxed and welcoming atmosphere so often commented on by our guests and visitors. Our volunteers provide a vital service; without their support, we would not be where we are today. To show how much they mean to us, we would like take the opportunity to introduce you to a selection of our volunteers.

Elizabeth Wilson

Charity Shop Retail Assistant

When I retired, I felt like I was surplus to requirements. When I started volunteering at the shop, I was given responsibility and made to feel that my contributions are valued. I feel valued. It makes me extremely happy and is excellent for my mental health. I’ve never worked in retail, but I love it. I’ve built a rapport with the customers and have people who come from miles away. I have got to know the regulars enough to be able to point out items I think they’d like and have a chat with them. If you're thinking about volunteering to just go for it, 100%!

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Gerry Kelly

Receptionist/ Gardener/ Fundraiser

I worked in public service for 40 years, I felt I had something to offer. My late wife was a Hospice Volunteer for 17 years and we enjoyed sharing our experiences. Being a part of a team and meeting new people is the most enjoyable part of volunteering. The best everyday experiences working in the Hospice is being able to help our visitors and seeing the seasonal changes in the garden.

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Joyce Welsh

Finance and Development Volunteer

My daughter Kay is the reason I volunteered at St Cuthbert's Hospice, she works at the hospice and one of my colleagues passed away here. The most enjoyable part of volunteering is spending time in the office with the girls and doing something worthwhile. Seeing my daughter everyday is a bonus and seeing her happy.

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Eileen Hall

Charity Shop Retail Assistant

At the time I started volunteering for the Hospice, I didn’t have a personal connection but I have now. You never know if you might need help yourself one day. I worked with the public all of my working career so already had that experience. I feel I’ve swapped books for clothes, as I used to work in a library. I like to feel like I’m helping people and enjoy talking to customers. I’ve gained friends by volunteering and am happy to give something back to the community.

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Ray Mendez

Guest Services, Development & Retail

The atmosphere and environment at the Hospice is so welcoming, warm and friendly. It’s evolved over the years I’ve been here, people have moved on, but the atmosphere has never changed. I like being there. I’ve made so many friends, so the social side is important. I volunteer because I want to and know I’m making a difference. I’m a cog in the team and as a team I know we make a difference. There’s no ‘i’ in team. It’s a good feeling of putting something back into the community.

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Susan Renaut-Evans

Charity Shop Retail Assistant

When I first retired, I saw a poster in a shop window saying that St Cuthbert’s were opening a shop. I thought I’ve got a bit of spare time, I’d like to put it to good use. I get on well with everyone and meet different people volunteering on different shifts. I have made friendships with regular customers. I’ve learned how to use a till, card machine and how to create window displays. It’s nice to hear that our customers think the shop is clean and tidy and that the windows look lovely.

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Jennifer Atkinson

Charity Shop Retail Assistant

I found out about volunteering at the shop through coming in as a customer. I hadn’t worked in retail before but I love it. I look forward to coming in, meeting and talking to people. I like interacting. It’s very fulfilling, an enjoyable experience and good to feel needed. I’ve gained confidence and retail skills. If you’re thinking about volunteering you won’t regret it. You’ll have a really good time.

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