The Family Support Team provide support to In-Patient and Living Well Centre guests, their families, and carers at each stage of their health journey.
The Family Support Team share specialist knowledge and have access to resources that can guide you and your family through the difficult times.
The team takes a holistic approach to identify the areas that may be of concern or are important to you, sometimes with a simple chat and a catch up.
The team are here to listen to you, to provide advice and guidance throughout your time at the Hospice, or during your discharge, to make sure you feel as comfortable as possible. This extends to organising community care and over all advocating for you.
This service is free and can be accessed throughout your time at the Hospice.
Social Worker
Our Social Worker is on hand to provide support to individuals and families in In Patient Unit. This service provision can provide the opportunity for carers to reflect upon their own needs in a safe space to explore concerns, issues and support needs. This can include the facilitation of discussions with carer’s, families and professionals to open communication and to aid resolution in times of stress, crisis and conflict.
The Social Worker can provide emotional, practical and psychological support to aid the identification of current and future needs to aid discharge planning, and they can also help carers to explore how they are coming to terms with supporting a person approaching the end of their life and reflect upon what this may mean for them.
The social work role helps carers to navigate services, systems and funding processes and providing advocacy and support as required. County Durham Carers lead on Carer’s Assessments in the locality, and they have close links with the hospice team which ensures ease of access for support with counselling, advice and information, accessing grants, bursaries and how to plan ‘time for you.’
For more information about our Family Support Team please call 0191 386 1170.
