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About the Role

As the Retail Operations Manager you will support the delivery of both the lottery and retail operational plan as well as being involved in the coordination of the Hospice’s lottery and retail teams.
You will motivate the team to promote growth and achieve weekly, monthly and annual targets, maximising potential whilst delivering exceptional customer service.
The operations manager will help to ensure business continuity and sales targets are achieved across retail and lottery which will involve actively participating in sales activity.
The successful candidate will have experience in managing and motivating a team to effectively hit sales targets. They will be organised and able to work on their own initiative as well as working as part of a team. Great communication skills are essential as well as a positive and enthusiastic attitude.

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